Heather Craggs

Experience Strategist

Whether it’s flying to Tokyo for a robot dinner or partaking in a Zombie apocalypse game, Heather dreams of experiences that fuse new technologies with total immersion. Similarly, she brings this adventurous spirit into her work. A graduate in communication arts, Heather worked in London on corporate communications and branding, taking on web projects for major clients.

A fascination for what makes people tick, and unique experiences in digital democracy and social engagement have allowed Heather to traverse the complicated world of UX strategy in new and interesting ways and create smooth paths from rocky roads. Outside work, you might find Heather at a film festival or out on a family adventure.